Terms of service

Terms of Service

Welcome to Millurra. These Terms of Service govern your use of our website www.millurra.com and the purchase of products from our store. By accessing or using our website, you agree to be bound by these terms.

If you do not agree with any part of these Terms of Service, please do not use our website.

1. General Conditions

  • Millurra reserves the right to refuse service to anyone for any reason at any time

  • You agree not to use our products or website for any unlawful or unauthorized purpose

  • Any breach of these terms may result in termination of services

2. Products & Services

  • All products displayed on Millurra are subject to availability

  • We make every effort to display product descriptions, images, and prices accurately

  • Colors and packaging may vary slightly due to screen settings or product updates

Millurra reserves the right to discontinue or modify any product without prior notice.

3. Pricing & Payments

  • All prices are listed in PKR (Pakistani Rupees) unless stated otherwise

  • Prices are subject to change without notice

  • Payments are processed through secure third-party payment gateways

  • Cash on Delivery (COD) is available where applicable

Millurra is not responsible for delays or failures caused by payment providers.

4. Order Acceptance & Cancellation

  • Placing an order does not guarantee acceptance

  • We reserve the right to cancel or limit orders due to stock issues, pricing errors, or suspected fraud

  • Orders can only be cancelled before dispatch

Once shipped, orders cannot be cancelled.

5. Shipping & Delivery

  • Delivery timelines provided are estimated and may vary

  • Millurra is not responsible for delays caused by courier services, weather, or unforeseen circumstances

  • Accurate shipping details must be provided to avoid delivery issues

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.
Please review the policy carefully before making a purchase.

7. User Information & Privacy

Your submission of personal information is governed by our Privacy Policy.
By using our website, you consent to the collection and use of information as described in that policy.

8. Intellectual Property

All content on Millurra.com, including:

  • Logos

  • Text

  • Images

  • Product descriptions

  • Website design

is the property of Millurra and may not be copied, reproduced, or used without written permission.

9. Third-Party Links

Our website may include links to third-party websites.
Millurra is not responsible for the content, accuracy, or practices of these third-party sites.

10. Limitation of Liability

Millurra shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products, including but not limited to skin reactions or misuse of products.

Customers are advised to perform a patch test before using skincare or cosmetic products.

11. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of Pakistan.

12. Changes to Terms of Service

Millurra reserves the right to update or modify these Terms of Service at any time.
Continued use of the website after changes constitutes acceptance of the updated terms.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us through our website.